Shipping Policy

Shipping Policy – DamselBags

At DamselBags, we are committed to delivering your order quickly, safely, and reliably.
Below you’ll find everything you need to know about our shipping process, delivery times, and tracking.

Shipping Methods

All orders are shipped using trusted UK couriers to ensure secure and timely delivery.

Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can follow your parcel every step of the way.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

During busy periods (such as sales, promotions, or holidays), processing times may be slightly extended, but we always aim to dispatch orders as quickly as possible.

Shipping Costs

  • Free Standard Shipping within the UK
  • No hidden fees — the price you see at checkout is the price you pay

For international orders, shipping fees will be calculated at checkout.

Delivery Time

  • United Kingdom: 5-10 business days
  • International: 7–15 business days (depending on destination)

Please note that delivery times may vary slightly due to courier delays or peak periods.

Order Tracking

Once your order has been shipped, you will receive an email with your tracking number and a link to track your parcel in real time.

If you do not receive tracking information within 48 hours, please check your spam/junk folder or contact us at:
support@damselbags.com

Incorrect Address or Delivery Issues

Please ensure that all shipping details are correct at checkout.

DamselBags is not responsible for orders lost or delayed due to incorrect or incomplete addresses.
If a parcel is returned to us due to incorrect details, additional shipping charges may apply for redelivery.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us immediately at:
support@damselbags.com

Include:

  • Your order number
  • Photos of the item(s) (if applicable)

We will review your case and arrange a replacement or refund as quickly as possible.

International Shipping

We ship worldwide to selected countries.

Please note:

  • Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
  • We recommend checking with your local customs office before placing an order

Contact Us

If you have any questions about shipping or delivery, feel free to reach out:

Email: support@damselbags.com

We’re here to make your experience with DamselBags smooth and enjoyable from checkout to delivery.